OUR RETURN POLICY
- All merchandise must be returned within 30 days of receipt with all LIVERPOOL tags attached.
- Merchandise must be unworn, undamaged, and unwashed. No Exceptions.
- Make sure to use the return label provided to you when you generate a return.
- We cannot accept international returns at this time.
- We do not refund expedited shipping costs.
- We only accept returns on items purchased through www.liverpooljeans.com
- We cannot accept returns on items purchased from other websites, retailers or department stores.
HOLIDAY RETURN POLICY
We have extended our 30-day return policy to allow more flexibility in purchasing holiday gifts. Purchases made between November 1st - December 31st, 2020, that meet the return requirements, may be returned through January 31st, 2021.
HOW DO I SUBMIT A RETURN
- Please submit a return request online here.
- Enter your Order# and Zip Code
- Your order number is printed on your packing slip labeled PO#
- You can also find your order# from the confirmation email
- Click start a return
- Choose the item you wish to return/ exchange
- Select Exchange or Return
- Please note you can only exchange for a different size of the same style and color
- Once your return submission has been submitted, you will be able to download and print a return label.
- Please use the packing slip provided and place unwanted items inside the box with your return.
- Place the return label outside the carton and be sure to remove all other labels on the carton.
- You may drop off your return at any UPS location.
- Please allow 7-10 business after your return is received and approved to receive your refund.